Job Overview

Our client is looking for a Senior Legal Assistant and Client Services Specialist (LEAP CRM) to become an integral part of a thriving legal team. In this pivotal position, you will provide invaluable support to attorneys and legal staff, ensuring seamless operations and exceptional client service. Your attention to detail, organizational skills, and commitment to excellence will be instrumental in maintaining the highest standards of professionalism and efficiency.

Schedule

• Monday - Friday, 9:00 AM - 6:00 PM AEST, with 1 hour unpaid break (40 hours per week)

Responsibilities

• Meticulously proofread, edit, and review legal documents, ensuring accuracy and adherence to industry standards.
• Efficiently manage data entry and maintain accurate client intake forms, ensuring seamless client onboarding.
• Facilitate effective communication by sending timely emails to clients and industry colleagues.
• Streamline operations by ordering necessary searches or documents from government bodies.
• Provide exceptional client service by handling phone calls and inquiries with professionalism and courtesy.
• Demonstrate strong typing and formatting skills, transforming Word files into polished PDFs.
• Leverage expertise in social media and website content preparation to support the firm’s online presence (if experienced).

Requirements

• At least 5 years of experience in a legal support role, with familiarity with legal terminology and procedures.
• Hands-on experience using LEAP CRM.
• Exceptional written and verbal communication abilities, enabling clear and concise interactions.
• Unwavering attention to detail and superior proofreading skills, ensuring accuracy in all tasks.
• Proficient in utilizing the Microsoft Office Suite (Word, Excel, PowerPoint) to enhance productivity.
• Experience in customer service or client-facing roles, showcasing a service-oriented mindset.
• Ability to multitask and prioritize tasks effectively in a dynamic and fast-paced environment.
• Having a computer with good specifications (capable of handling multiple applications efficiently, large legal documents, and PDF conversions).
• Ability to provide timely client updates and effectively manage challenging client interactions.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.