Overview

Our client is looking for a Medical Administrative Assistant to join their dynamic team. In this role, you will streamline patient care operations by managing AI-driven script ordering, lab processing, and scheduling. You will serve as a vital link between providers, patients, and pharmacies to ensure seamless daily clinical workflows.

Schedule:

• 9:00 AM – 5:00 PM, Monday through Friday (Eastern Time)

Responsibilities

• Putting scripts into the AI engine and ordering
• Tracking any order exceptions and correcting (sometimes calling the pharmacists)
• Ordering ERX scripts through the portal
• "Dropping Charts" - making sure the labs are in from the fax or lab portals and in the patients' charts along with their intake for the provider (day before the appt)
• Creating cash lab and insurance lab slips for the patients
• Contacting patients and letting them know their labs are due
• Scheduling
• Tracking declined payments and contacting patients

Requirements

• Proven customer service experience
• Background in billing and record keeping
• Proficiency with CRM systems, technical tools, and digital resources
• Medical industry experience is preferred, but not required

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the "APPLY" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

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