Job Overview

We are seeking a detail-oriented Insurance Claims Intake Specialist to support insurance claims operations. In this part-time remote role, you will process new client intakes, set up and organize case files, and maintain accurate digital documentation while ensuring confidentiality and compliance. You will also track missing items, follow up with clients via email, and prepare completed files for handoff to the case development team. This position is ideal for an organized professional with prior claims administration experience.

Schedule

• Mon-Fri, flexible within EST business hours (20 hrs per week)

Responsibilities

• Process new client intakes and gather required information through digital channels.

• Support intake operations while ensuring confidentiality and compliance in all digital workflows.

• Create and set up new case files, ensuring all data is accurately entered into internal systems.

• Upload, organize, and maintain digital documentation for new and pending files.

• Track missing items and complete email follow‑ups with clients and prospects.

• Maintain clean, accurate records and checklists for onboarding progress. - Prepare completed files for handoff to Case Development Team.

Must-have requirements

• Minimum 2 years of experience in insurance claims, insurance administration, personal injury, workers' compensation, property and casualty claims, or a related field.

• Experience working in an insurance company, claims department, legal office, or law firm handling insurance claims.

• Strong proficiency in Microsoft Excel, including data organization, filtering, reporting, and spreadsheet management. - Experience with claims management software, CRM systems, or case management platforms is highly preferred. Nice to have

• Experience providing customer support to U.S.-based clients (Preferred)

Independent Contractor Perks

Permanent work from home

Immediate hiring

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.