Job Overview

Our client is seeking a detail-oriented Pharmacy Order Coordinator (Healthcare | HIPAA) to support the pharmacy-side operations of its business. This role focuses exclusively on researching, coordinating, tracking, and following up on pharmacy orders to ensure accurate and timely fulfillment. You will communicate with compounding pharmacies to clarify order details, resolve discrepancies, follow up on pending requests, and maintain accurate order records. The position involves largely manual processes while the company continues to develop and implement automation. The ideal candidate has previous pharmacy or pharmaceutical experience, strong administrative skills, and the ability to manage multiple orders and priorities independently.

Schedule

Monday - Friday, 9:00 AM - 5:30 PM CST, with 1 hour unpaid break (40 work hours per week)

Responsibilities

• Pharmacy Order Research & Coordination:
  • Research and coordinate pharmacy orders based on available order information and established procedures.
  • Communicate directly with compounding pharmacies to clarify order details and resolve outstanding questions.
  • Follow up on pending, delayed, incomplete, or unfulfilled orders.
  • Monitor orders from initial coordination through completion to minimize errors and delays.
  • Identify missing information, discrepancies, and potential fulfillment issues, escalating them to the appropriate team.
• Order Management & Documentation:
  • Maintain accurate and up-to-date pharmacy order records within the company's systems.
  • Review order information for completeness and consistency.
  • Track order progress and maintain clear documentation of communications and follow-ups.
  • Ensure all order-related activities are properly recorded and organized.
• Administrative & Operational Support:
  • Coordinate with internal team members to keep pharmacy order workflows moving efficiently.
  • Manage multiple open orders, requests, and follow-up tasks simultaneously.
  • Adapt to changing priorities and fluctuations in order volume.
  • Identify recurring issues, delays, or process gaps and communicate opportunities for improvement.
  • Follow established SOPs while supporting largely manual workflows.

Requirements

• Previous hands-on experience in a pharmacy, pharmaceutical, or healthcare-related role.
• Familiarity with pharmaceutical products, pharmacy operations, and pharmacy-related processes.
• Understanding of patient privacy, confidentiality, and HIPAA-related requirements.
• Strong administrative and order coordination experience.
• Excellent written and verbal English communication skills.
• Ability to communicate professionally with pharmacy personnel and internal teams.
• Strong attention to detail and accuracy when handling order information.
• Ability to manage multiple tasks, open orders, and browser tabs simultaneously.
• Highly adaptable and comfortable working in a fast-paced operational environment.
• Ability to work independently and manage priorities in a remote setting.
• Reliable internet connection and backup power arrangements.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.