Overview
Our client is looking for a bilingual healthcare professional to streamline daily clinical communications and administrative workflows. This role serves as a vital bridge between patients and healthcare providers, ensuring exceptional patient care delivery through clear communication and efficient EMR management. If you possess strong medical office experience and excel in a fast-paced virtual healthcare environment, this is an ideal opportunity to grow your career.

Schedule: Monday - Friday, 8AM - 5PM PST with 1hr unpaid break · PST

Responsibilities

• Answer and manage incoming patient calls with professionalism and empathy
• Utilize medical knowledge to address patient questions and concerns effectively
• Navigate eClinicalWorks EMR software for accurate data entry and retrieval
• Provide seamless support in English
• Collaborate with in-house staff and virtual team members via Microsoft Teams
• Manage appointment scheduling and patient information updates
• Ensure strict adherence to patient confidentiality and HIPAA regulations

Requirements

• Must have 2+ years of experience in medical reception or healthcare customer service
• Must have experience handling US healthcare
• Solid understanding of medical terminology and basic healthcare processes
• Proficiency with computers and ability to quickly adapt to new software
• Reliable internet connection and quiet work environment for remote operations
• Atleast 2 years of experience as a medical receptionist

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health insurance for eligible locations

Note
Please click the "APPLY" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities
When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.