Role: Sales and Operations Assistant

Schedule- Monday-Friday, flexible 20 hours a week, Part time, Central Timezone

Responsibilities:

• Serve as the first point of contact for all inbound client calls, ensuring a professional and welcoming experience
• Conduct outbound calls to prospective leads to generate interest in remodeling and roofing services
• Schedule appointments and bookings between prospective clients and the business owner
• Perform consistent client follow-ups to nurture leads through the sales pipeline
• Manage and update client records, communications, and task workflows within Go High Level CRM
• Handle general administrative tasks including email management and calendar coordination

Requirements:

• Minimum of 2 years of experience in a sales support or operations assistant role
• Proficiency working with CRM platforms, particularly Go High Level
• Experience in the US market, preferably within home services or trade-based industries
• Excellent verbal and written communication skills with a professional phone manner
• Strong organizational skills and high level of attention to detail
• Ability to work independently and follow established scripts and processes

Scope:

• Part-time role (20 hours/week) with potential to transition to full-time based on performance
• Focus on increasing client acquisition and revenue through proactive lead engagement
• Operate as an extension of the business owner's team, reporting directly to them on a daily basis
• Utilize provided scripts and communication frameworks for client interactions
• Support business growth across both the home remodeling and roofing divisions