About the Role

Full ownership of Amazon and Walmart Marketplace channels, covering end-to-end strategy, operations, product launches, catalog management, organic growth, promotions, and PPC. Supports growth and margin targets while working closely with creative, supply chain, finance, and leadership teams.

Schedule

•  20 hours, Standard U.S. East Coast business hours, generally within Eastern Time 

Marketplace Account Management & Operations

• Monitor daily account health, metrics, and standing across Amazon Seller Central and Walmart Seller Center.
• Manage support cases, issue escalations, listing troubleshooting, catalog errors, and inventory issues.
• Protect Buy Box (Amazon) and Featured Offer (Walmart) ownership.
• Handle customer returns, A-to-z/Marketplace claims, and chargeback disputes.
• Perform profitability analysis, recommend pricing adjustments, and monitor for MAP violations and unauthorized 3P sellers.

Catalog & Inventory Management

• Provide assortment recommendations and manage channel catalog selection using data insights.
• Create and launch product listings compliant with Amazon and Walmart setup specifications.
• Optimize catalog structure and collaborate with stakeholders on inventory forecasting.
• Coordinate FBA and WFS fulfillment shipment planning and creation.

New Product Launches & Market Analysis

• Conduct market analysis, category assessments, and competitive landscape research.
• Build 12-month sales forecasts for proposed products to guide go/no-go decisions.
• Own end-to-end launch timelines, listing readiness, inventory coordination, and channel GTM strategies.
• Partner with creative teams on packaging, main image direction, and pre-launch image polling.

Organic Growth & Listing Optimization

• Track Share of Voice, organic performance, keyword rankings, and detail page conversion rates.
• Optimize product detail pages, SEO content, Amazon Storefronts, and Walmart Brand Shops.
• Recommend promotional/merchandising opportunities and monitor reviews for product improvements.

Review Generation & Ranking Strategy

• Execute platform-compliant review generation strategies for new and evergreen products.
• Run ranking campaigns to build and defend organic keyword positions.
• Track review velocity, rating trends, and competitor review activity; report progress to leadership.

Promotions & Merchandising

• Set up Amazon promotions (Coupons, Lightning Deals, Best Deals) and Walmart promotions (Rollbacks, Clearance).
• Maintain a cross-channel promotional calendar aligned with selling seasons and inventory.
• Track promotional performance and partner with stakeholders for budget approvals.

Amazon Advertising

• Manage Sponsored Products, Sponsored Brands, and Sponsored Display campaigns.
• Perform keyword research, harvesting, bid adjustments, and budget optimization.
• Monitor TACoS, ACoS, ROAS, CTR, CVR, Paid Share of Voice, and competitive performance.
• Provide regular reports with actionable recommendations.

Walmart Marketplace Advertising

• Manage Sponsored Products, Sponsored Brands, and Display campaigns via Walmart Connect.
• Handle keyword harvesting, campaign strategy, bids, and budget allocation.
• Monitor ACoS, ROAS, CTR, and CVR, delivering detailed performance reports.

Budget & Vendor Coordination

• Manage total ad budgets across platforms to hit margin and growth goals.
• Oversee external vendors/freelancers (photography, translation, specialized listing support).

Reporting & Cross-Functional Collaboration

• Deliver regular reports on account health, sales, ad performance, and launch progress.
• Participate in check-ins to align on priorities and collaborate with internal teams on inventory, creative assets, content approvals, budget approvals, and shipment planning.

Qualifications

• Proven experience managing Amazon Seller Central and Walmart Seller Center accounts.
• Expertise in marketplace SEO, listing optimization, catalog management, and troubleshooting.
• Demonstrated success managing PPC campaigns on Amazon Advertising and/or Walmart Connect.
• Experience with review generation, organic ranking, sales forecasting, market analysis, and product launches.
• Strong skills in budget management, ROI/margin reporting, analytics, problem-solving, and project management.
• Regular availability during standard U.S. Eastern Time business hours.

Preferred Experience

• Background working with consumer product brands.
• Familiarity with Amazon Brand Registry and Walmart Brand Portal.
• Hands-on experience with inventory forecasting and demand planning.
• Proficiency with tools such as Helium 10, Data Dive, Jungle Scout, or Sellerboard.
• Experience with multi-marketplace platforms (ChannelAdvisor, Flxpoint, etc.).
• Prior experience transitioning agency-managed accounts to an in-house team.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Note

• Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

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