Overview
Our client is looking for an E-Commerce & Social Media Specialist to drive their online store growth and manage their digital presence across Canada and the U.S. In this dynamic part-time role, you will optimize their Wix e-commerce platform, oversee shipping logistics, and create engaging social media content. You will also handle customer inquiries and online bookings for wellness and pharmacy services, playing a key role in expanding their market reach.

Schedule: Part-time (20 hours/week), Wednesday to Friday

Responsibilities

• Manage and optimize the Wix e-commerce store, including product listings, order processing, and shipping logistics across Canada and the U.S.
• Create, schedule, and publish engaging content across Instagram, Facebook, and TikTok to drive brand awareness and customer engagement
• Respond to customer inquiries regarding pharmacy services, nutrition consultations, and naturopathic services in a timely and knowledgeable manner
• Manage online booking services for in-house wellness consultations and pharmacy appointments
• Monitor social media performance metrics and e-commerce analytics to track ROI and inform marketing strategy
• Support the expansion of e-commerce operations into the U.S. market, including shipping and logistics coordination

Requirements

• Experience managing e-commerce platforms and processing online orders
• Proficiency in social media content creation and management across multiple platforms (APPLICATIONS WITH PORTFOLIOS WILL BE PRIORITIZED)
• Strong written communication skills with the ability to engage customers professionally
• High level of attention to detail, particularly in order fulfillment and customer-facing communications
• Ability to work independently with minimal supervision
• Willingness to learn about health, wellness, and pharmacy services to accurately address customer inquiries

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Note
Please click the "APPLY" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

Important Disclaimer
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