Overview

Our client is looking for an experienced Compliance Manager - UK CQC & Healthcare to work on a part-time basis for a CQC-approved home care agency operating across England and Wales. In this hands-on role, you will help maintain and strengthen the company's compliance framework to ensure operational practices align with CQC requirements, UK legislation, and internal quality standards. This opportunity is ideal for a highly organized, detail-oriented professional who can work independently to conduct audits, manage documentation, and support inspection readiness. By ensuring strict regulatory alignment, you will play a vital role in supporting safe, high-quality care for elderly individuals and clients with complex needs.

Schedule:

• Monday - Friday, 9:00 AM - 1:00 PM BST (20 hours per week)

Responsibilities

CQC & Regulatory Compliance

• Monitor ongoing compliance with relevant CQC regulations, standards, expectations, and the Health and Social Care Act 2008.
• Support the company in maintaining inspection readiness, managing compliance evidence, and tracking legislative updates.

Policies & Procedures

• Review, update, and maintain practical company policies and compliance documentation to ensure consistent implementation.
• Identify policy gaps and maintain a structured compliance calendar for reviews, audits, renewals, and regulatory requirements.

Audits & Quality Assurance

• Conduct regular internal audits and spot checks across care documentation, staff records, and risk assessments.
• Identify non-conformities, evaluate compliance risks, and track corrective action plans through to completion.

Staff Compliance

• Monitor staff documentation to ensure mandatory training, qualifications, DBS checks, and right-to-work files are up to date.
• Collaborate with management to identify and mitigate compliance risks relating to recruitment, onboarding, and deployment.

Care & Safeguarding Compliance

• Support the monitoring of safeguarding processes, ensuring appropriate documentation and escalation protocols are followed.
• Review incidents, complaints, accidents, and safeguarding concerns to identify trends and recommend preventative actions.

Data Protection & Confidentiality

• Support organizational compliance with UK GDPR, reviewing how confidential client and employee information is managed.
• Maintain data protection policies, procedures, and records while proactively identifying and escalating potential privacy risks.

Reporting & Management Support

• Prepare regular compliance reports, dashboards, trackers, and action logs to keep senior management updated on key risks.
• Assist with preparing official documentation for external audits, Local Authority requirements, and CQC engagement.

Requirements

• Proven experience in a Compliance, Quality, Governance, CQC or Care Quality role.
• Strong understanding of UK health and social care compliance requirements.
• Practical knowledge of CQC regulations and inspection expectations.
• Experience conducting internal audits and compliance reviews.
• Strong understanding of safeguarding and care-sector documentation.
• Excellent attention to detail and record-keeping skills.
• Strong written and verbal communication skills.
• Ability to work independently and manage competing priorities.
• Strong analytical and problem-solving abilities.
• High level of confidentiality and professional integrity.

Desirable

• Previous experience working for a domiciliary/home care agency.
• Experience preparing an organisation for CQC inspections.
• Knowledge of UK GDPR and data protection.
• Experience with care management or HR systems.
• Experience creating compliance dashboards and audit trackers.
• Relevant qualification in compliance, quality management, health and social care, governance or a related discipline.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Note

Please click the "APPLY" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

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