Overview

Our client is looking for an experienced Compliance Manager - UK CQC & Healthcare to work on a part-time basis for a CQC-approved home care agency operating across England and Wales. In this hands-on role, you will help maintain and strengthen the company's compliance framework to ensure operational practices align with CQC requirements, UK legislation, and internal quality standards. This opportunity is ideal for a highly organized, detail-oriented professional who can work independently to conduct audits, manage documentation, and support inspection readiness. By ensuring strict regulatory alignment, you will play a vital role in supporting safe, high-quality care for elderly individuals and clients with complex needs.

Schedule:

• Monday - Friday, 9:00 AM - 1:00 PM BST (20 hours per week)

Responsibilities

CQC & Regulatory Compliance

• Monitor ongoing compliance with relevant CQC regulations, standards and expectations.
• Maintain a clear understanding of the Health and Social Care Act 2008, relevant regulations and applicable CQC guidance.
• Support company in maintaining readiness for CQC inspections, reviews and information requests.
• Maintain evidence and documentation demonstrating compliance across the organisation.
• Monitor changes to relevant legislation, regulations and regulatory guidance and communicate implications to management.

Policies & Procedures

• Review, update and maintain company policies, procedures and compliance documentation.
• Ensure policies are practical, current and consistently implemented.
• Identify gaps in existing policies and recommend improvements.
• Maintain a structured compliance calendar for policy reviews, audits, renewals and regulatory requirements.

Audits & Quality Assurance

• Conduct regular internal compliance audits and spot checks.
• Review care documentation, staff records, training records, risk assessments and other compliance evidence.
• Identify non-conformities, risks and areas for improvement.
• Develop and monitor corrective and preventative action plans.
• Track outstanding compliance actions through to completion.

Staff Compliance

• Monitor staff compliance documentation, including relevant training, qualifications, checks and mandatory requirements.
• Work with management to ensure staff records remain complete and up to date.
• Support monitoring of DBS checks, references, right-to-work documentation, training and competency records where applicable.
• Identify compliance risks relating to recruitment, onboarding and staff deployment.

Care & Safeguarding Compliance

• Support monitoring of safeguarding processes and reporting requirements.
• Review incidents, complaints, accidents and safeguarding concerns from a compliance perspective.
• Identify trends and recommend preventative actions.
• Ensure appropriate documentation and escalation processes are followed.

Data Protection & Confidentiality

• Support compliance with UK GDPR and data protection requirements.
• Review how confidential client and employee information is stored, accessed and managed.
• Help maintain appropriate data protection policies, procedures and records.
• Identify potential data protection risks and escalate issues appropriately.

Reporting & Management Support

• Prepare regular compliance reports for senior management.
• Maintain compliance dashboards, trackers and action logs.
• Provide clear updates on compliance risks, outstanding actions and areas requiring management attention.
• Assist with preparing documentation for external audits, Local Authority requirements and CQC engagement.

Requirements

Essential

• Proven experience in a Compliance, Quality, Governance, CQC or Care Quality role.
• Strong understanding of UK health and social care compliance requirements.
• Practical knowledge of CQC regulations and inspection expectations.
• Experience conducting internal audits and compliance reviews.
• Strong understanding of safeguarding and care-sector documentation.
• Excellent attention to detail and record-keeping skills.
• Strong written and verbal communication skills.
• Ability to work independently and manage competing priorities.
• Strong analytical and problem-solving abilities.
• High level of confidentiality and professional integrity.

Desirable

• Previous experience working for a domiciliary/home care agency.
• Experience preparing an organisation for CQC inspections.
• Knowledge of UK GDPR and data protection.
• Experience with care management or HR systems.
• Experience creating compliance dashboards and audit trackers.
• Relevant qualification in compliance, quality management, health and social care, governance or a related discipline.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Note

Please click the "APPLY" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

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