Job Overview

 Our client is seeking a highly motivated Outbound Unclaimed Property Recovery Specialist to support investigative research and outbound outreach operations. This is not a basic administrative role; it is a dynamic position combining skip tracing, public database research, and confident cold calling to identify, locate, and engage potential clients regarding unclaimed assets and estate-related matters. The ideal candidate possesses sharp critical thinking skills, a meticulous eye for detail, and a professional phone presence capable of handling sensitive conversations with U.S.-based individuals. 

Schedule

Monday - Friday, 9:00 AM - 5:00 PM PST, with 1 hour unpaid break (35 hours per week)

Responsibilities

• Investigative Research & Skip Tracing: Research public databases and unclaimed property accounts; locate original asset owners, heirs, and beneficiaries using advanced skip-tracing and genealogy tools.
• Identity Verification: Cross-reference complex data points—including names, addresses, historical records, and family trees—to verify ownership and build airtight lead profiles.
• Outbound Outreach: Conduct outbound cold calls to U.S.-based individuals; professionally explain complex asset retrieval services using approved scripts, handle objections, and build immediate rapport.
• Lead Progression: Identify qualified prospects, move leads through the engagement funnel, and consistently schedule and manage strategic follow-up activities.
• Data & CRM Management: Maintain and update lead tracking systems in Google Sheets and the company CRM; log highly detailed call notes, outcomes, and next-step actions.
• Compliance & Metrics: Maintain absolute confidentiality while handling sensitive personal information; consistently hit daily call quotas, KPIs, and quality standards.

Requirements

• Communication Mastery: Excellent spoken and written English communication skills with strong confidence and professional phone presence on cold calls.
• Phone-Based Experience: Proven track record in cold calling, outbound sales, lead generation, or appointment setting.
• Analytical Skills: Strong research, problem-solving, and analytical mindsets with high attention to detail and organizational ability.
• Technical Savvy: Quick learner capable of navigating multiple online investigative tools, databases, and digital systems independently.
• Resilience: Comfortable navigating rejection and managing multi-touch follow-up conversations with high-stakes prospects.

Qualifications

• Experience in skip tracing, investigative research, genealogy, legal support, or real estate wholesaling is highly preferred.
• Familiarity with CRM systems, Google Sheets, and U.S. public record search directories.
• Previous experience successfully managing or communicating with U.S.-based clients.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.