Schedule: Monday–Friday (fixed schedule to be determined)
Total Weekly Hours: 40 hours

 

As a Medical Insurance Verification Specialist, you will be responsible for ensuring accurate and up-to-date insurance information while coordinating with insurance providers, internal staff, and, when necessary, patients.

 

Responsibilities

• Verify insurance coverage for new and existing patients and ensure all information is current

• Communicate with insurance companies, internal staff, and occasionally patients to answer insurance-related questions

• Identify and resolve insurance discrepancies, denials, and billing-related issues

• Update patient records, including demographics, verification, and authorization details

• Explain financial responsibilities to staff and/or patients as needed

• Notify staff of insurance denials, authorization issues, or coverage limitations

• Track physician referrals and provide detailed updates to staff

• Support medical billing teams by collaborating closely on verification and claims-related matters

 

Requirements

• Minimum 2 years of experience working in urgent care clinics

• Clinical experience with new patient consultations, established patient visits, wound care, and other in-clinic procedures

• Strong customer service and problem-solving skills with excellent phone communication

• Medical Virtual Assistant experience is required

• Ability to work independently in a remote environment while maintaining accuracy and confidentiality

 

Independent Contractor Perks

• Health insurance (available in eligible locations)

• Permanent work-from-home arrangement

• Immediate hiring