Schedule:

• Part- Time, 20 hours/week
• Flexible during business hours
• Client Timezone: Eastern Standard Time (Florida/Pennsylvania)

 

Client Overview

Join a well-established entertainment and events agency that’s been creating memorable experiences for 16 years across multiple states. The company is in an exciting expansion phase, growing operations from the Northeast into Florida markets. You’ll be supporting a business that brings joy to communities through entertainment services while being part of their strategic growth into new territories.

 

Job Description

You’ll be the voice of a growing entertainment company, playing a dual role that combines excellent customer service with proactive business development. This position puts you at the center of operations where you’ll both support existing clients seeking entertainment services and drive new business growth through lead generation. You’ll have the opportunity to directly impact revenue while helping clients create memorable events and experiences.

 

Responsibilities:

• Handle inbound calls from clients looking to book entertainment and event services
• Answer client questions about available services, pricing, and booking processes
• Conduct outbound lead generation calls to identify and qualify potential new clients
• Maintain accurate client information and booking details in Google Sheets and Google Forms
• Support administrative tasks related to client management and booking coordination
• Assist with the company’s expansion efforts into Florida markets
• Follow up with prospects to nurture leads through the sales pipeline
• Provide exceptional customer service that reflects the company’s commitment to memorable experiences

 

Requirements:

• 2-5 years of experience in customer service and/or sales roles
• Strong communication skills with professional, engaging phone presence
• Experience with lead generation and qualifying prospects over the phone
• Proficiency with Google Suite (Google Sheets, Google Forms, Google Workspace)
• Demonstrated commitment and reliability with consistent availability
• Bonus if you have experience in entertainment, events, or hospitality industries
• It helps if you’re comfortable working in a fast-paced, growth-oriented environment

 

Why Join This Team?

• Remote work flexibility using your own equipment and reliable internet
• Be part of an established company’s exciting expansion into new markets
• Dual role offering variety between customer service and sales activities
• Work directly with business leadership in a collaborative environment
• Opportunity for growth as the company continues scaling operations
• Contribute to bringing joy and memorable experiences to communities

 

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

 

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