Job Overview

Our client is looking for a detail-oriented Insurance Verification Specialist to verify insurance eligibility and payer information for patients, resolve coverage discrepancies, and support medical billing teams. In this remote role, you will play a key part in ensuring accurate patient records and smooth billing operations.

Schedule: Remote, Full time | Monday - Friday, 8:30 AM - 5PM PST with 1 hour unpaid break.

Responsibilities

• Verify insurance coverage for new and existing patients and ensure all information is accurate and current
• Communicate with insurance companies, internal staff, and occasionally patients to address insurance-related questions
• Identify and resolve insurance discrepancies, denials, and billing-related issues
• Update patient records, including demographics, verification, and authorization details
• Explain financial responsibilities clearly to internal staff and/or patients as needed
• Promptly notify staff of insurance denials, authorization issues, or coverage limitations
• Track physician referrals and provide detailed status updates to the team

Requirements

• Minimum of 2 years of experience working in urgent care clinics
• Proven experience as a Medical Virtual Assistant
• Hands-on experience verifying insurance eligibility across various insurance payer websites and portals
• Strong understanding of insurance verification processes, payer requirements, and how to accurately identify the correct health plan and coverage

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.