Job Overview:

Our Client is looking for a Receptionist, who will be the first point of contact for clients looking to schedule an appointment for the Salon. As the Receptionist you will manage the booking system, follow up with clients in regards to promotional offers and payments. If you are disciplined person who has an excellent professional etiquette and exceptional customer care skills, this role is perfect for you!

Schedule: Remote, Full Time | Monday to Friday 9am to 7pm EST with one hour of unpaid break, and Saturday 9am to 2pm EST. This is a 3-month project-based role. 

Responsibilities:

• Answer and manage incoming phone calls from salon clients
• Schedule appointments and manage booking system
• Explain salon memberships and promotional offers to clients
• Follow up with clients regarding membership payment schedules
• Contact clients who are behind on membership payments
• Respond to client emails promptly and professionally
• Respond to messages across various communication channels

Requirements

• Must have personal phone available for call forwarding system
• Strong communication and customer service skills
• Experience with scheduling systems preferred
• Ability to explain membership programs and promotions clearly
• Comfortable with payment follow-up and client retention activities
• Professional phone manner and email communication skills

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance for eligible places.

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.