Job Description:

Our Client is looking for a Spanish Bilingual Care Coordinator will support patient scheduling, follow-ups, and care coordination to ensure patients receive timely and organized assistance. This role involves communicating with patients in both Spanish and English, managing appointments, maintaining accurate patient records, and coordinating with healthcare providers while ensuring HIPAA compliance and patient confidentiality.

Schedule: Remote, Full Time | Monday to Friday, 9:00 AM to 6:00 PM EST, with a 1-hour unpaid break

Responsibilities:

• Schedule and confirm patient appointments through phone calls, emails, and scheduling platforms.
• Make follow-up calls to check on patients and remind them of upcoming appointments.
• Assist patients with appointment changes and rescheduling.
• Maintain accurate records of patient interactions and appointment updates.
• Coordinate with healthcare providers and departments to support patient care.
• Respond to patient questions professionally and empathetically in English and Spanish.
• Monitor calls, emails, and chat messages to ensure timely responses.
• Protect confidential patient information and follow HIPAA requirements.
• Assist with other administrative and care coordination tasks as needed.

Requirements:

• Fluent in both Spanish and English, with strong verbal and written communication skills.
• Previous experience in care coordination, healthcare administration, patient scheduling, or a similar role is preferred.
• Strong phone communication and patient service skills.
• Good organizational skills and attention to detail.
• Ability to manage appointments, follow-ups, and multiple tasks efficiently.
• Comfortable using computers, email, scheduling platforms, and basic administrative tools.
• Ability to handle sensitive patient information confidentially.
• Familiarity with HIPAA requirements or healthcare privacy practices is an advantage.
• Empathetic, professional, reliable, and patient-focused.
• Ability to work independently in a remote environment.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.