Job Overview

Our client is seeking a detail-oriented and organized Bilingual Healthcare Documentation Specialist (HIPAA) to review Behavior Technician (BT) session records, ensure documentation accuracy, and support staff training and onboarding. This role helps maintain accurate service records, resolve documentation discrepancies before payroll processing, and ensure staff follow established documentation procedures.

Schedule

Monday - Friday, 9:00 AM - 5:30 PM EST, with 1 hour unpaid break (40 work hours per week)

Responsibilities

• Review Behavior Technician session records for accuracy, completeness, signatures, service dates, hours, and required documentation.
• Identify missing or incorrect information and coordinate with staff to resolve discrepancies before payroll deadlines.
• Track session reviews, outstanding corrections, and final documentation status.
• Prepare verified session records for payroll handoff and escalate unresolved issues to the appropriate supervisor.
• Train and onboard new Behavior Technicians on documentation procedures, system usage, and submission requirements.
• Conduct training sessions, monitor attendance, and maintain training and onboarding records.
• Review new staff members' initial submissions and provide feedback to improve documentation accuracy.
• Communicate with Behavior Technicians in English and Mandarin to explain requirements and corrections.
• Coordinate with operations, quality assurance, and payroll teams to resolve documentation issues.
• Maintain accurate administrative records and follow confidentiality, data security, and applicable HIPAA requirements.

Requirements

• 1–2 years of experience in healthcare administration, administrative support, documentation review, quality assurance, or operations support preferred.
• Experience reviewing records, timesheets, service documentation, or compliance-related documents is an advantage.
• Previous experience in training, onboarding, or coaching employees is preferred.
• Strong attention to detail and accuracy.
• Excellent organizational, time management, and problem-solving skills.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
• Ability to manage high volumes of documentation and meet strict deadlines.
• Comfortable using online platforms, spreadsheets, and documentation tracking systems.
• Ability to handle confidential information responsibly.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.