Position Overview

We are seeking a detail-oriented and organized Claims Setup Specialist to assist with the initial setup and processing of accident-related claims. The ideal candidate will have prior experience in personal injury claims, insurance claims processing, or a similar administrative role within the legal or insurance industry.

This position will primarily focus on opening new claims, entering claimant and accident information into the appropriate systems, and ensuring all required details and documentation are accurately recorded. The role is focused on claim setup and administrative processing rather than managing claims throughout the entire lifecycle.

Schedule: 9:00 AM - 6:00 PM Georgia USA time with 1 hour lunch break

Key Responsibilities

• Set up new accident-related claims in the designated claims management system.
• Enter and verify claimant, accident, insurance, and incident details accurately.
• Review initial information and documentation to ensure all required details are available.
• Create and maintain accurate electronic claim records.
• Upload, organize, and label supporting documents within the appropriate systems.
• Identify missing, incomplete, or inconsistent information and flag it for follow-up.
• Follow established procedures and workflows for opening and documenting claims.
• Ensure all claims are entered promptly and meet internal accuracy and productivity standards.
• Maintain confidentiality when handling sensitive claimant and insurance information.
• Communicate with the appropriate team members to resolve discrepancies or obtain missing information.
• Perform routine administrative tasks related to new claim intake and setup.

Qualifications and Requirements

Required Qualifications

• 1-2 Years experience in claims processing, claims intake, insurance administration, or a similar administrative position.
• Strong data entry skills with a high level of accuracy and attention to detail.
• Ability to review information and enter data into multiple systems efficiently.
• Good organizational and time-management skills.
• Ability to follow established processes and handle repetitive, detail-oriented tasks consistently.
• Strong written communication skills.
• Ability to handle confidential and sensitive information professionally.
• Proficiency in Microsoft Office, Google Workspace, and web-based systems.

Preferred Qualifications

• Previous experience in personal injury (PI) claims, particularly motor vehicle accidents or other accident-related claims.
• Experience opening new claims for a personal injury law firm, insurance company, or claims administration provider.
• Familiarity with claimant intake, accident details, insurance information, and supporting claim documentation.
• Experience using legal case management software, claims management platforms, or insurance databases.
• Understanding of the initial claim intake and setup process.

Ideal Candidate Profile

The ideal candidate is highly organized, dependable, and comfortable performing repetitive administrative tasks that require accuracy and consistency. They should be able to process a high volume of new claims while maintaining quality and following established procedures.

Candidates with direct personal injury claims experience are strongly preferred, but applicants with relevant insurance claims intake, claims administration, or accident-related data entry experience may also be considered.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations (for full-time roles only)

Note

• Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.