Job Overview

Our client is looking for a Worker's Compensation New Patient Coordinator to serve as a key point of coordination for workers' compensation case management, handling all administrative aspects of treatment authorizations and physician referrals. The primary focus of this role is ensuring timely follow-up on pending and revised authorizations, processing determinations, and maintaining accurate case trackers. Daily tasks include managing email and phone communication while distributing essential medical reports and work status updates. This role requires strong organizational skills, attention to detail, and the ability to keep multiple cases moving forward efficiently.

Schedule Monday - Friday, 8:30 AM - 5:00 PM US Pacific Time, with a 30-minute unpaid break (40 work hours per week) Full Time.

Responsibilities

• Handle extension requests for ongoing treatments or services
• Handle all revised authorizations for out-of-office referrals
• Follow up on pending and revised authorizations
• Follow up on Secondary Treating Physician (STP) requests and Primary Treating Physician (PTP) requests
• Process all determinations received by EDATA
• Send Work Status (WS) reports and Medical Records (MRs) from the end-of-day list
• Update WC TRACKERS
• Respond to incoming emails and answer incoming phone calls

Requirements

• Experience in the medical field or healthcare industry
• Strong organizational and time management abilities
• Excellent customer service skills
• Good communication skills
• Ability to work independently and remotely
• Proficiency in Microsoft Teams
• Dual monitor set-up
• Free Adobe account
• Quiet working environment
• Experience with HMO and PPO or insurance is a plus
• Experience with Jot Forms or similar software is preferred, but not required

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

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