Job Overview

Our client is looking for a disciplined, self-driven Outbound Appointment Setter to serve as the engine behind their new business pipeline — working the phones daily to reach small business owners across the UK, identifying decision-makers, and booking high-quality appointments that the internal sales team can close. You will operate as a fully integrated remote team member, using the company's established dialer and CRM systems to hit consistent daily targets, maintain accurate records, and contribute directly to the company's scaling strategy.

Client Overview

A well-established and growing merchant services and cost reduction company focused on serving small, independently owned businesses across the UK. The business operates a dedicated internal sales team supported by a structured outbound lead generation function, with a strong pipeline model built around high-quality qualified appointments. As the company scales, it is actively expanding its outbound capacity to support new product lines and broader market reach.

Schedule

• Monday - Thursday, 9:00 AM - 5:00 PM GMT (with potential Friday availability)

Responsibilities

• Conduct high-volume outbound cold calls to small, independently owned businesses using provided data lists
• Qualify prospective clients for merchant services and identify key decision-makers
• Schedule qualified appointments for the internal sales team to close
• Accurately log call activity, outcomes, and prospect details in the company’s CRM system
• Maintain consistent daily call volume targets to build a steady pipeline of qualified leads

Requirements 

• 3–4 years of cold calling or outbound sales experience, preferably within the UK market
• Strong verbal communication skills with the ability to confidently engage small business owners
• Experience using dialer systems and CRM platforms
• Highly self-motivated and able to work independently in a remote environment
• Strong attention to detail when capturing and updating prospect information
• Prior experience in merchant services, payment processing, or financial products is a plus
• Proven track record of consistently meeting or exceeding daily call and appointment-setting targets
• Familiarity with the UK small business landscape and experience engaging owners across various industries is a plus

Independent Contractor Perks 

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.