Lead Generation & Appointment Setter | Merchant Services | Remote

Role Name: Lead Generation & Appointment Setter

Schedule: Monday to Thursday, 9:00 AM – 5:00 PM (with potential Friday availability)

Client Timezone: GMT (UK business hours)

Client overview

A well-established and growing merchant services and cost reduction company focused on serving small, independently owned businesses across the UK. The business operates a dedicated internal sales team supported by a structured outbound lead generation function, with a strong pipeline model built around high-quality qualified appointments. As the company scales, it is actively expanding its outbound capacity to support new product lines and broader market reach.

Job description

You will be the engine behind the company's new business pipeline — working the phones daily to reach small business owners across the UK, identifying decision-makers, and booking high-quality appointments that the internal sales team can close. You will operate as a fully integrated remote team member, using the company's established dialer and CRM systems to hit consistent daily targets, maintain accurate records, and contribute directly to the company's scaling strategy. This is a role for a disciplined, self-driven outbound professional who thrives on volume, values process, and takes ownership of their results.

Responsibilities

• Conduct high-volume outbound cold calls to small, independently owned businesses using provided data lists
• Qualify prospective clients for merchant services and identify decision-makers
• Schedule qualified appointments for the internal sales team to close
• Accurately log all call activity, outcomes, and prospect details within the company's CRM system
• Maintain consistent daily call volume targets to drive a steady pipeline of qualified leads

Must-have requirements

• 3–4 years of cold calling or outbound sales experience, preferably within the UK market
• Strong verbal communication skills with the ability to engage small business owners confidently
• Experience working with dialer systems and CRM platforms
• High level of self-motivation and ability to work independently in a remote environment
• Strong attention to detail when capturing and updating prospect information

Nice-to-have requirements

• Bonus if you have prior experience in merchant services, payment processing, or financial products
• It helps if you have a demonstrated track record of consistently meeting or exceeding daily call and appointment-setting targets
• Bonus if you are familiar with the UK small business landscape and comfortable engaging owners across a range of industries

Why join this team

• Fully remote role — work from anywhere while operating on a structured, predictable UK business hours schedule
• Monday to Thursday primary schedule, providing a strong work-life balance framework from day one
• Clear, focused scope — you work one product line with a defined process, so you can build momentum fast
• Long-term engagement with real growth potential to expand into additional product lines as you prove your impact
• Seamless collaboration with an experienced internal sales team — your appointments go to closers who know how to convert

Apply now. Start earning.