Job Overview

Our client is looking for a US Healthcare Receptionist to be the first voice patients and external callers hear across a network of healthcare practices, handling a high volume of inbound calls with professionalism and care. You will triage and relay information seamlessly through Slack and manage the flow of emails and faxes to keep daily operations running smoothly across multiple offices. This is a full-time, fully remote role where your organizational skills, healthcare knowledge, and communication ability directly shape the patient experience and the efficiency of the entire practice network.

Client Overview

This is a growing US-based healthcare management services organization that centrally operates and supports multiple independent primary care practices. Acting as the operational backbone for an expanding network of doctors' offices, the team manages everything from front-desk communication to administrative workflows so that providers can focus entirely on patient care. With new practices being onboarded regularly, the organization offers a dynamic, high-impact environment for remote healthcare admin professionals.

Schedule

• Monday - Friday, 8:00 AM - 5:00 PM MST (Arizona, no daylight savings) (40 work hours per week)

Responsibilities

• Answer incoming phone calls for multiple practices and route them to the appropriate contacts
• Summarize call details into clear Slack messages for internal team communication
• Process incoming emails and faxes, ensuring timely distribution and follow-up
• Perform general clerical and administrative tasks to support daily practice operations
• Maintain organized digital records and assist with document management across practices

Requirements

• Prior experience as a medical receptionist or healthcare administrative assistant
• Strong verbal and written communication skills with a professional phone manner
• Ability to multitask and manage high call volumes across different practice lines
• Familiarity with healthcare terminology and patient interaction protocols
• Strong organizational skills and ability to work independently
• HIPAA compliance awareness and commitment to handling sensitive information

Nice to Have

• Bonus if you have prior experience using Slack for internal team communication in a healthcare or remote setting
• It helps if you've worked in a multi-practice or multi-site healthcare environment before
• Bonus if you're experienced with digital fax platforms and healthcare document management systems

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.