Overview
Our client is looking for a professional and customer-focused Inbound Call Receptionist to support dealership operations by handling customer inquiries, scheduling appointments, and maintaining accurate CRM records. The ideal candidate will leverage strong verbal communication skills to deliver an outstanding caller experience while managing a high volume of inbound calls. In this role, you will play a key part in bridging technology with human engagement to drive sales and service growth.

Schedule: Mon, Tue, Wed, Fri, Sat 10:00 AM - 7:00 PM US Eastern Time (New York, New York), Sun & Thu OFF, 1-hour unpaid break, 40 hours per week

Responsibilities:

• Answer inbound calls from dealership customers and provide timely, accurate information about vehicles and services
• Schedule and confirm appointments directly into the dealership CRM (Dealer Center) on behalf of clients
• Address caller inquiries regarding vehicle availability, features, and pricing with professionalism and accuracy
• Maintain organized and up-to-date records of all customer interactions and appointments within the CRM
• Deliver a consistently positive caller experience that reflects well on the client's brand and dealership partners
• Collaborate with the internal team to ensure smooth handoffs and follow-ups on customer requests

Requirements:

• Previous experience in a receptionist, call center, or customer service role, preferably in the automotive or sales industry
• Strong verbal communication skills with clear and fluent English
• Ability to quickly learn and navigate CRM platforms and phone systems such as RingCentral
• High level of attention to detail when logging customer information and scheduling appointments
• Ability to work independently and manage a high volume of inbound calls efficiently
• Professional and friendly phone demeanor with a customer-first mindset

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance for eligible locations

Note Please click the "APPLY" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.