Overview:

Our client is a growing Australian training and certification provider seeking a proactive Social Media & Marketing Administration Specialist (Canva | CRM) to manage day-to-day administration, student records, backend operations, and social media activities. The role offers autonomy to organize systems, streamline processes, automate outreach, and build a social media strategy that drives meaningful engagement and inquiries. Working directly with the business owner, you will create compelling content and contribute ideas that strengthen lead generation, process optimization, and brand visibility. The ideal candidate is organized, self-directed, and creative, with the opportunity to make a direct impact as the business expands across multiple locations.

Schedule: Monday - Friday, 10:00 AM - 2:00 PM AEST (Flexible time, 20 hours per week)

Responsibilities:

• Update and maintain a student database spreadsheet that serves as the primary CRM for tracking renewals, inquiries, and student details
• Perform data entry to clear a five-year backlog of student information and ensure records are current and accurate
• Support the exploration and potential implementation of a new CRM system such as GoHighLevel, Pipedrive, or similar platforms
• Create and schedule social media content using tools like Canva and CapCut across relevant platforms
• Engage with online communities, respond to inquiries, and support lead generation efforts through social media
• Take occasional phone calls from prospective students and assist with booking or scheduling when needed
• Conduct competitor research, track trends, and provide weekly analytics and performance reports
• Suggest and implement marketing campaigns or promotions based on data and research
• Automate email outreach and mail-outs to students using the CRM or spreadsheet system
• Bring proactive ideas and improvements to workflows, tools, and content strategy

Must-Have Requirements:

• Proven experience in social media management and content creation
• Strong skills in Canva and basic video editing tools like CapCut
• Solid background in office administration and data entry
• Experience working with CRM systems or willingness to learn platforms like GoHighLevel, Pipedrive, HubSpot, or Odoo
• High level of autonomy and ability to complete tasks with minimal supervision
• Excellent communication skills, both written and verbal
• Comfortable managing recurring weekly tasks independently

Nice-to-Have Requirements:

• Experience in the education or training industry is a plus
• Prior experience managing lead generation campaigns or email marketing automation
• Familiarity with booking systems or student management platforms
• Proactive approach to suggesting process improvements and implementing new tools

Why Join This Team?

• Work directly with the business owner in a collaborative, feedback-driven environment
• Enjoy flexibility in your schedule with part-time hours that fit your lifestyle
• Grow into the role as efficiency improves and take on additional responsibilities over time
• Bring your own ideas and experience to the table without being micromanaged
• Be part of a business focused on long-term growth and operational excellence
• Remote role with stable, ongoing work in a supportive company culture

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring

Note:

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.