Job Overview

We're looking for a E-Commerce Specialist to take ownership of the day-to-day management and ongoing optimization of the brand's Shopify storefront. This is a hands-on role covering products, inventory, apps, promotions, site content, landing pages, troubleshooting, SEO, and conversion improvements. You will work directly with the business owner to implement improvements, solve issues proactively, and ensure the store remains accurate, reliable, and optimized for growth.

Client Overview

This is a growing e-commerce brand operating in the hemp wellness space, selling high-quality wellness products through Shopify. The business is actively expanding its product range and investing in a stronger online customer experience, with a focus on reliable store operations, conversion, SEO, and clean brand presentation.

Schedule: Flexible within client's business hours | Eastern time (20 work hours per week)

Responsibilities

• Manage ongoing Shopify updates including products, inventory settings, site content, apps, and theme changes
• Plan, configure, test, and launch sales promotions, including discount codes and more complex promotional offers
• Audit existing Shopify apps and recommend cost-effective solutions where needed
• Improve the customer journey through better navigation, product pages, cart experience, mobile usability, and conversion-focused design
• Maintain and improve promotional and landing pages, creating clear paths to the main store while accounting for advertising and product restrictions
• Monitor the store for broken pages, incorrect product availability, promotion errors, checkout issues, and other potential problems
• Take ownership of investigating, prioritizing, and resolving Shopify issues with minimal supervision
• Apply practical SEO best practices and use site data to identify opportunities for improved organic visibility and traffic
• Use analytics and performance data to identify opportunities to improve conversion and the overall shopping experience
• Collaborate directly with the business owner to implement design and functionality changes that meet specific brand aesthetic standards
• Support product transitions and upcoming promotional and sales initiatives

Requirements

• Strong hands-on Shopify experience, including theme customization, apps, promotions, and troubleshooting
• Proven e-commerce judgment with the ability to recommend a solution, implement it, test it, and explain its expected customer impact
• Experience with conversion optimization, SEO, analytics, and product or inventory workflows
• Strong problem-solving skills and the ability to independently investigate and resolve store issues
• Highly organized and proactive, with the ability to own ongoing work with minimal supervision
• Strong attention to detail and a good understanding of customer experience and e-commerce best practices

Nice-To-Have Requirements:

• Prior experience in wellness, health, hemp, CBD, or other regulated-product e-commerce
• Experience managing Shopify stores with promotional or advertising restrictions
• Experience with Shopify analytics, Google Analytics, or other e-commerce reporting tools
• Experience with CRO and improving Shopify conversion rates
• Experience managing or optimizing Shopify apps and integrations
• Ability to use AI tools to improve productivity while maintaining high-quality output
• Experience managing multiple Shopify stores

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.