Job Overview

As an E-commerce Catalog Specialist for eBay and Shopify storefronts, you will be the backbone of our client's online operations, transforming daily inventory into polished e-commerce listings while keeping customers happy. Working during their off-hours, you will ensure that every morning they wake up to a fully listed inventory ready to sell. You will own the end-to-end listing process using cross-listing software and manage customer support inquiries across multiple platforms, allowing the in-store team to focus on what they do best.

Schedule: Remote, Part Time | Monday - Friday, 9:00 PM - 1:00 AM EST (20 work hours per week)

Responsibilities:

• Receive daily product photography and information for 3 to 30+ golf clubs that need to be listed
• Create and publish product listings using cross-listing software that automatically distributes to eBay, Shopify, Facebook Marketplace, and other platforms
• Manage customer support inquiries across all e-commerce accounts including order status, shipping questions, and defect resolution
• Monitor and respond to customer requests in a timely manner to maintain high service standards
• Maintain organized records of listed inventory and customer interactions
• Adapt to varying workload volumes based on daily inventory intake
• Communicate regularly with the team through video meetings and updates
• Take on additional administrative tasks such as social media management or bookkeeping as needed to support business operations

Requirements:

• Experience with e-commerce platforms such as eBay, Shopify, or similar marketplaces
• Strong attention to detail for creating accurate product listings
• Excellent written communication skills for customer support interactions
• Ability to work independently during US nighttime hours when the team is offline
• Comfortable learning and using cross-listing software tools
• Reliable internet connection and ability to commit to consistent schedule
• Bonus: if you have experience in the golf or sporting goods industry
• Bonus: if you are familiar with inventory management systems
• Nice to have: It helps if you have previous customer service experience in e-commerce or retail
• Nice to have: It helps if you have basic social media management or bookkeeping skills

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.