Remote Construction Admin Specialist (JobTread / Buildertrend) – US Home Builders

Full-time | Remote | Paid training | Path to Team Lead

About the role
Our client runs a remote team of construction virtual assistants who support US home builders and remodelers. We’re hiring someone with construction admin experience to become the team’s go-to person for JobTread.

You don’t need JobTread experience to apply. If you’ve worked in Buildertrend, CoConstruct, Buildxact, Procore or a similar platform, we’ll train you on JobTread. We’ll also train you to coach and lead the team as you grow into the role.

What you’ll do

• Answer the team’s JobTread questions and fix problems when something isn’t working
• Set up JobTread for new clients: jobs, estimates, budgets, cost codes and workflows
• Help clients move from other platforms into JobTread
• Monitor client emails and messages, handle what you can and escalate the rest
• Turn repeat questions into simple guides, checklists and SOPs
• Check in with new VAs during their first 90 days
• Flag recurring problems to leadership and suggest fixes

What you need

• 2+ years in construction admin, project coordination, estimating or contract admin, or as a VA supporting a builder or contractor
• Hands-on experience with JobTread or another construction management platform (Buildertrend, CoConstruct, Buildxact, Procore or similar)
• Clear written and spoken English
• Availability for the shift below

Nice to have (not required)

• JobTread certification (Administrator, Estimator, Project Manager or Bookkeeper)
• Experience setting up JobTread or migrating a business onto it
• Experience with US residential builders or remodelers
• Any experience training, mentoring or supervising people
• Experience writing SOPs or training guides

We’ll train you on

• JobTread, including certification if you’re coming from another platform
• How US residential builders run their jobs
• Coaching and leading a remote team
• Our client onboarding and support processes

Your first 90 days

• Month 1: Learn the team’s setup, get JobTread certified if needed, and start answering day-to-day questions
• Month 2: Handle common JobTread issues on your own and start coaching new VAs
• Month 3: Become the team’s main JobTread resource and own its guides and SOPs

Application Process

Please click Apply Now to complete the application, including the assessment questions, technical check, and voice recording.

Your hourly rate will be determined based on your experience and performance throughout the application process. Applications with all required components completed will receive priority review.

One application, multiple opportunities: When you apply, our recruitment team may review your background against other current openings as well. If we identify another position that aligns strongly with your experience, we may contact you about that opportunity.

We also encourage you to continue exploring our job board and apply directly to any roles that interest you.