Job Overview:

Are you a Buildium-savvy real estate professional who excels at delivering exceptional tenant experiences and keeping back-office operations running flawlessly?

We are seeking a Property Management Operations Coordinator to serve as the voice and administrative backbone of a dynamic, multi-property portfolio. To succeed in this role, you will need 2–5 years of experience in property management, real estate administration, or high-volume customer-facing positions, alongside direct hands-on experience with Buildium property management software. You will drive operational efficiency by resolving tenant inquiries, streamlining communications, and managing lead follow-ups. In return for your proactive, high-organization mindset, this position offers a competitive rate with strong potential for performance raises and bonuses. 

Client Overview:

Our client is a growing US-based real estate and property management company managing residential properties across multiple locations. They are seeking reliable, consistent support to handle tenant communications, lead management, and administrative operations as they scale their portfolio.

Schedule:

Monday - Friday, 9:00 AM - 5:00 PM Central, with 1 hour unpaid break (40 work hours per week)

Responsibilities:

• Answer incoming phone calls and respond to tenant communications promptly and professionally
• Manage and update property information within Buildium property management software
• Coordinate lead management activities and follow up with prospective tenants
• Handle general administrative tasks to support property management operations
• Maintain organized records of tenant interactions and property-related documentation
• Communicate effectively with property managers and team members across different time zones
• Prioritize and manage multiple tenant requests and administrative tasks simultaneously
• Provide consistent, reliable support to ensure smooth day-to-day operations

Requirements:

• 2-5 years of experience in property management, real estate administration, or similar customer-facing roles
• Proven experience with property management software, particularly Buildium
• Strong phone communication skills and comfort making and receiving frequent calls
• Excellent written communication skills for tenant correspondence
• Ability to manage multiple priorities and stay organized in a fast-paced environment
• Reliable, consistent work ethic with strong accountability
• Comfortable working remotely with minimal supervision

Qualifications:

• Bonus if you have experience managing leads in a CRM system
• It helps if you have worked in maintenance coordination or repair request management
• Bonus if you have bookkeeping or accounting support experience

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Why Join This Team:

• Work remotely from anywhere with a stable internet connection
• Join a growing company with multiple potential career advancement opportunities
• Be part of a small, collaborative team where your contributions are visible and valued
• Opportunity to expand your role into lead management, maintenance coordination, or bookkeeping over time
• Work with a team that values consistency and reliability
• Competitive rate with potential for raises and bonuses

Note:

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

Important Disclaimer:

BruntWork never charges fees for applying or any part of the hiring process—it is 100% free. If you are ever asked for payment, please stop and report it immediately to our official email us through the ‘Contact Us’ form on our official BruntWork website.