Key Responsibilities
• Owner bill & invoice review - reviewing owner bills and invoices to
maintain accuracy; the central focus of the role.
• Workflow oversight - overseeing Guesty's automated payments,
reconciliation and follow-ups, stepping in on exceptions and flagged
items.
• Pre-arrival balance oversight - monitoring due balances prior to guest
arrival and ensuring nothing slips through the automation.

• Deposit compliance - compliance checks on automated deposit
handling and refunds.
• Month-end oversight - owning the month-end close review, controls,
and reporting outputs.
• Guest communication (financial) - responding to guest enquiries on
invoicing and financial clarifications.
• Long-term booking payment plans - understanding the different
payment plans and processes for long-term guests and taking the
necessary action.

Key Skills & Experience
• Accounting fundamentals - bank reconciliation, AP/AR oversight,
deposit compliance, and month-end close.

• Automated finance environments - experience working in a systems-
driven / automated finance environment.

• Xero (or similar)- basic navigation; understands invoice creation,
sending invoices, and collecting payment.
• Excel - formulas, tables, and variance analysis for reviewing and
reporting.
Desired but not essential:
• Guesty - hands-on experience operating the platform's accounting,
payment and reporting features day to day.
• Hirum experience - reconciliation, invoice review, and financial
reporting within the accounting system.
• Property accounting - short-term / holiday rental accounting, owner
statements, bond reconciliation
• Microsoft 365 - familiar with Teams and SharePoint; comfortable using
Copilot where relevant (no prior experience is fine if you've used a
similar tool and can pick it up quickly).

Measures of Success
• Month-end close completed and reporting delivered on the day of
month end, with no material restatements.

• Owner bill/invoice review error rate under 1%, with discrepancies caught and
corrected before an owner sees them.
• Exceptions and flagged items from Guesty's automated workflows actioned
within 24 hours of being raised.
• Pre-arrival balances cleared or actioned for 100% of upcoming bookings, with
zero balances missed going into guest arrival.
• Owner and guest financial queries responded to within 1 business day,
professionally and without needing escalation back to the manager.