Job Overview:

Our client is looking for a Medical Receptionist to provide virtual receptionist support, conduct outreach, and convert prospective leads into booked appointments. In this role, you will maintain client engagement, manage CRM records, support clinic automation workflows, and drive revenue growth.

Schedule: Saturday & Sunday, 10 AM to 10 PM, Albuquerque, NM Time

Responsibilities:

• Conduct inbound and outbound calls with an enthusiastic demeanor to convert leads into booked appointments and build strong rapport with patients.
• Perform active outreach to new and prospective leads to drive appointment volume, build client relationships, and increase clinic revenue.
• Follow up with prospective and existing clients to maintain engagement and reduce no-shows.
• Manage and update client records within GoHighLevel and Aesthetic Record to ensure accurate, current, and HIPAA-compliant data.
• Provide front-line virtual receptionist support, handling inquiries and scheduling within the med spa environment.
• Support automation workflows and task management to streamline clinic operations.

Requirements:

• Prior experience in the Medical Spa and Aesthetics industry is required.
• Outstanding outreach and interpersonal skills with a proven ability to build instant rapport with patients.
• Proficiency with GoHighLevel (GHL) CRM and clinic automation tools.
• Hands-on experience with Electronic Health Record (EHR) software, specifically Aesthetic Record.
• Strict adherence to HIPAA compliance and patient confidentiality standards.
• Strong verbal communication skills with a professional, warm phone manner.
• High level of attention to detail when managing patient records and clinic workflows.
• Ability to work independently with minimal supervision during the required shift.

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring

Note:

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

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