Sales Development Representative | Custom Software | Remote

Client Overview

Our client is an early stage software company offering custom software solutions to businesses in the United States. They are seeking a proactive and persistent Sales Development Representative to conduct outbound calls, qualify leads, and schedule appointments for the founders to continue the sales process.

Responsibilities

• Make outbound calls to distribution, plumbing, and electrical businesses across the United States.
• Introduce the company and communicate the value of its custom software solutions to potential clients.
• Work through existing lead lists in the company's internal CRM.
• Identify and qualify prospects based on their level of interest and potential fit.
• Categorize leads as interested, qualified, or cold, and keep lead statuses accurate.
• Schedule appointments for the founders to follow up with interested and qualified prospects.
• Maintain accurate records of call outcomes, follow up activities, and prospect information in the CRM.
• Follow company scripts, training, and management direction while adapting to feedback.
• Work independently and consistently in a fast paced, early stage startup environment.

Requirements

• Previous experience in outbound calling, lead generation, appointment setting, or a Sales Development Representative role.
• Excellent spoken English and clear, professional telephone communication.
• Strong prospecting and lead qualification skills.
• Ability to handle rejection and maintain consistent performance during high volume calling.
• Excellent attention to detail when updating CRM records and tracking follow ups.
• Strong organizational skills and ability to work independently.
• Willingness to learn, follow training, and adapt to management feedback.
• Availability to work 20 hours per week, Monday to Thursday, during afternoon hours aligned with US Eastern Time, 5 hours per day