We are seeking an organized, proactive Account Coordinator to manage day-to-day client requests, align internal workflows, and maintain accurate account records. In this role, you will act as the key liaison between clients and internal teams to ensure smooth communication, timely project delivery, and exceptional client satisfaction. 

Schedule: Remote, Full Time | Mon - Fri Flexible during EST business hours. 

Responsibilities:

• Serve as the primary daily contact for clients, delivering prompt, professional communication and nurturing strong working relationships.
• Drive workflow by managing client requests, following up on approvals and deliverables, and escalating complex issues to account leadership.
  
• Track and manage cross-functional deliverables, action items, and client onboarding to keep projects running on schedule.
• Maintain organized account records while facilitating clear team alignment through agendas, meeting notes, and proactive status updates.
  
• Partner closely with internal teams—including Sales, Operations, and Marketing—to clearly align client requirements, share resources, and proactively resolve potential project delays.
• Maintain accurate CRM data and digital files while assisting with billing, invoicing, purchase orders, and general account documentation.
• Compile and prepare client status reports, account summaries, and presentations to keep all stakeholders updated on account health.
• Take full ownership of client requests and apply a professional, solutions-oriented approach to resolve challenges alongside internal stakeholders.
• Track recurring client concerns and communicate trends to internal teams to prevent future issues and improve overall account satisfaction.

Requirements:

• 1–3+ years of experience in account coordination, customer service, client success, administration, project coordination, or a similar role.
• Proven background in client-facing roles or account management environments, with direct experience supporting US-based clients. 
• Hands-on familiarity with CRM platforms (such as GoHighLevel) and project management tools (such as ClickUp). 
• Demonstrated experience preparing client-facing documentation, reports, and presentations. 
• Proficiency with Google Workspace and/or Microsoft Office.
• Experience using CRM or project-management platforms is preferred.
• Outstanding attention to detail and time-management skills, with a proven ability to prioritize, follow up, and multitask across multiple accounts and deadlines seamlessly.
• Exceptional written, verbal, and interpersonal skills with strong problem-solving capabilities and the self-motivation to thrive independently in a remote environment.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance

Note:

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

Important Disclaimer:

BruntWork never charges fees for applying or any part of the hiring process—it is 100% free. If you are ever asked for payment, please stop and report it immediately to our official email us through the ‘Contact Us’ form on our official BruntWork website.