Overview
We are looking for an experienced Healthcare Administration & NDIS Support Coordinator to serve as the administrative backbone of our business. You will take ownership of participant scheduling, support worker coordination, NDIS plan tracking, and essential financial tasks like invoicing and claims processing. If you have a background in healthcare or disability services and thrive in an independent, multi-tasking role, this position offers key operational impact.

Schedule

•  Monday to Friday, 9:00 AM–1:00 PM AEST (20 hours per week). 

Responsibilities

• Manage day-to-day administrative tasks related to NDIS participants and support services
• Coordinate appointments, schedules, and support worker availability to ensure seamless service delivery
• Communicate professionally with participants, families, and support workers to maintain strong relationships
• Maintain accurate records, monitor NDIS plans, services, and relevant deadlines
• Process invoicing, payroll, and claims to support the financial operations of the business
• Handle general office management duties to keep operations running smoothly

Requirements

• Australian Healthcare experience is a must-have.
  
• Familiarity with rostering/scheduling
• Strong verbal and written English communication skills with a professional demeanour
• Proven customer service background with the ability to handle sensitive inquiries
• Experience in healthcare, disability services; NDIS experience is nice to have
• Familiarity with insurance verification, billing, and coding processes
• High level of attention to detail and ability to manage competing priorities
• Ability to work independently with minimal supervision

Scope

• Serve as the primary administrative support for the office, reducing operational burden on the business owner
• Ensure participant records, plans, and service deadlines are tracked and up to date
• Support financial workflows including invoicing and claims processing
• Act as a reliable point of contact for participants, families, and support workers
• Contribute to the overall stability and efficiency of the business's daily operations

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

Important Disclaimer

BruntWork never charges fees for applying or any part of the hiring process—it is 100% free. If you are ever asked for payment, please stop and report it immediately to our official email us through the  ‘Contact Us’ form  on our official BruntWork website.