Job Overview:

Our client is seeking a detail-oriented, tech-savvy problem solver to serve as an AI-Assisted Software & Technical Operations Specialist. This unique hybrid role combines day-to-day software maintenance, bug fixing, and light development with hands-on technical operations, system auditing, and data quality management.

In this role, you will leverage modern AI-assisted development tools (such as Claude Code) to maintain and improve a custom internal web platform. Beyond development, you will serve as the owner of the platform's daily health—monitoring user workflows, ensuring data accuracy, troubleshooting user-reported issues, and proactively identifying operational bottlenecks. Technical aptitude, strong problem-solving skills, extreme attention to detail, and a self-starter mindset are valued above formal credentials.

Schedule:

Monday - Friday, 8:00 AM - 5:00 PM Central Time, with 1 hour unpaid break (40 work hours per week)

Responsibilities:

Software Development & AI Assistance

• Use AI coding tools (Claude Code, Cursor, Copilot, etc.) to troubleshoot bugs, write clean code, and build feature enhancements within an existing codebase.
• Safely manage code updates, version control, database queries, and system deployments using Git and GitHub.
• Rigorously test and verify software changes before and after deployment to ensure system stability.
• Investigate technical issues reported by team members to pinpoint root causes and implement fix solutions.

Technical Operations & System Auditing

• Conduct daily reviews of the platform to identify system errors, incomplete records, duplicate entries, or unusual activity.
• Audit user compliance to ensure employees and managers are completing required workflows, filling out required fields, and uploading documentation correctly.
• Manage, upload, organize, and cross-check documents, emails, billing information, and system reports flowing through the platform.
• Perform routine data entry, database hygiene, and system maintenance tasks.

Process Improvement & Ownership

• Monitor automated workflows and system reports to ensure third-party integrations and scheduled jobs run as expected.
• Identify recurring user errors or confusing workflows and evaluate whether solutions require user re-training, operational process adjustments, or software updates.
• Proactively escalate systemic issues and present actionable recommendations for software improvements.

Requirements:

Technical & AI Skills

• AI Coding Tools: Direct experience or high comfort using AI-assisted development tools (e.g., Claude Code, Cursor, GitHub Copilot) to write, debug, and understand code, paired with the judgment to review and test AI output manually.
• Core Technical Aptitude: Working knowledge of web development fundamentals, basic SQL/database concepts, APIs/integrations, and Git/GitHub version control.
• Testing & Debugging: Practical understanding of how to systematically isolate bugs, test edge cases, and safely push updates to production environments.

Operational & Administrative Abilities

• System Auditing & Administrative Work: Experience conducting system checks, data quality control, administrative tasks, and record organization.
• Analytical Problem Solving: Ability to trace a problem to its source—whether human error, bad data, or a software glitch.
• Self-Motivated & Proactive: Strong initiative with a track record of identifying gaps or broken processes without waiting for step-by-step direction.
• Attention to Detail: High standard for accuracy, organization, and thoroughness in data handling and code review.

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note:

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

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