Job Overview

Our client is seeking a Candidate Outreach & Engagement Specialist to serve as the first point of contact for egg donor candidates, managing scripted outreach primarily through text messaging to keep applicants engaged and moving through the qualification process. This role gives you ownership over a portfolio of candidates, where your responsiveness and communication skills directly impact conversion rates. You will follow established processes while building rapport with candidates and ensuring they remain active and ready to transition to partner programs.

Schedule

Monday - Friday, 9:00 AM - 6:00 PM CST, with 1 hour unpaid break (40 work hours per week)

Responsibilities

• Manage outreach to egg donor candidates primarily via iMessage using scripted templates.
• Verify candidate identity and engagement through regular check-ins at key milestones.
• Maintain high responsiveness to candidate inquiries throughout the qualification process.
• Track candidate progress and ensure timely follow-up at designated touchpoints.
• Transition qualified candidates to partner programs once verification is complete.
• Document all candidate interactions and maintain accurate records.
• Escalate issues or concerns following established protocols.
• Maintain consistent availability during scheduled work hours to ensure candidate experience.

Requirements

• Ownership of a Mac computer with access to iMessage (iPad or iPhone with iCloud also acceptable).
• Excellent written English communication skills for text-based candidate interaction.
• Strong verbal English communication skills for occasional phone calls.
• Reliable high-speed internet connection for consistent responsiveness.
• Experience working with US-based companies or teams.
• Ability to work aligned CST business hours.
• Strong attention to detail for following scripts and protocols.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

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