Overview

Our client is looking for a proactive Customer Support & Admin Assistant to manage daily client communications, lead outreach, and operational workflows. In this role, you will play a key part in supporting business growth by managing CRM entries, processing invoices, and keeping content schedules on track. It is a fantastic opportunity for an organized professional to work directly with business leadership in a dynamic agency environment.

Schedule:

• Part-time 20 hours per week, 10 AM to 2 PM AEST

Responsibilities:

• Manage and respond to client emails and messages in a timely and professional manner
• Draft and send outreach emails to prospective clients on behalf of the business owner
• Follow up with leads and existing clients to maintain engagement and drive conversions
• Process invoices and subscription links through Stripe for client billing
• Schedule and coordinate content posts for clients across relevant platforms
• Log and manage client interactions within GoHighLevel CRM

Requirements:

• Prior experience in a customer support or virtual assistant role, preferably within a creative or media agency
• Familiarity with CRM platforms such as GoHighLevel or similar tools
• Strong written communication skills with the ability to represent a brand professionally
• High level of attention to detail, especially when handling invoicing and client data
• Ability to work independently and manage multiple tasks within a limited timeframe

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Note

Please click the "APPLY" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

Important Disclaimer

BruntWork never charges fees for applying or any part of the hiring process—it is 100% free. If you are ever asked for payment, please stop and report it immediately to our official email us through the ‘Contact Us’ form on our official BruntWork website.