Role Summary:

As a Billing & Collections Coordinator, you will play a crucial role in managing the company’s financial operations. This role is responsible for ensuring timely payments, maintaining accurate financial records, and supporting both internal teams and external customers.

The ideal candidate is proactive, communicative, and capable of managing multiple priorities in a fast-paced environment. This position operates in a dynamic setting where responsibilities may evolve based on business needs, system changes, and organizational priorities.

About the Company:

We are a multistate, vertically integrated cannabis company focused on delivering high-quality products while maintaining operational excellence across all functions. Our team operates in a fast-paced, evolving environment where accuracy, compliance, and collaboration are essential.

Schedule:

• Monday to Friday, 9:00 am to 5:30 pm (US Pacific Time), with a 30-minute unpaid break (40 hours per week)

Responsibilities:

Daily Operations

• Manage and monitor the AR email inbox, responding to internal and external inquiries
• Serve as a primary point of contact for AR-related questions across all communication channels
• Review customer aging reports and initiate collection follow-ups as needed
• Maintain accurate and up-to-date customer account records

Invoicing and Collections

• Conduct collections outreach via phone and email to resolve outstanding balances
• Manage credit holds, including notifying customers and internal sales teams
• Provide account statements, payment confirmations, and reconciliation support upon request

Ongoing and Weekly Tasks

• File IRS Form 8300 for cash payments over $10,000 and maintain proper documentation
• Review and verify customer licenses (including cannabis licenses) and seller’s permits
• Attend weekly sales meetings and document action items related to wholesale accounts
• Partner with the Senior AR Manager to complete weekly AR action items
• Maintain and update customer data across internal systems
• Investigate and resolve discrepancies related to job orders and customer accounts

Additional Responsibilities:

• Ensure all required customer documentation is current and on file
• Support special projects and ad hoc requests for the AR department

Requirements:

• High School Diploma or equivalent required (Associate’s degree or higher preferred)
• Basic understanding of accounting, finance, and bookkeeping principles
• Strong written and verbal communication skills
• Excellent organizational and time management abilities
• Close attention to detail and accuracy
• Ability to multitask and work independently in a fast-paced environment
• Strong critical thinking and problem-solving skills

Preferred Skills:

• Experience with accounting systems such as Acumatica

• Familiarity with Jira or similar ticketing systems
• Experience in collections or accounts receivable processes

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note:

• Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

Important Disclaimer

BruntWork never charges fees for applying or any part of the hiring process—it is 100% free. If you are ever asked for payment, please stop and report it immediately to our official email address through the ‘Contact Us’ form on our official BruntWork website.