Job Overview

Our client is looking for a hands-on E-commerce Coordinator to work alongside their Head of Digital, keeping their online store running smoothly day to day. This is a doing role — product uploads, email builds, site updates, and the hundred small tasks that keep an online store sharp. You'll take the operational load off the Head of Digital so they can focus on strategy and growth.

Schedule

• Monday - Friday, 4 hours per day OR Tuesday - Thursday, 6.40 hours per day, AEST (20 work hours per week)

Responsibilities

• Maintain the Shopify store: product uploads, descriptions, images, pricing, collections, inventory, and basic merchandising
• Build, schedule, and QA email campaigns in Klaviyo; help maintain flows, segments, and lists
• Update site content — banners, landing pages, navigation, promo assets — for launches, sales, and seasonal changes
• Prepare and pull reports on sales, campaign performance, traffic, etc., in Shopify, GA4, or other platforms
• Support day-to-day admin: order and returns queries, discount codes, app, and integration housekeeping
• Coordinate with the Head of Digital on the promo calendar, and chase assets and copy so campaigns launch on time

Requirements

• Hands-on experience in Shopify admin (actually building and updating)
• Working knowledge of Klaviyo, or a comparable email platform you can transfer quickly
• Strong attention to detail — catching broken links, wrong pricing, or subject line typos
• Organized and self-directed; comfortable owning a task list with light supervision
• Clear communicator who flags issues early
• General Excel/Google Sheets skills

Nice to Have

• Experience with Gorgias or another helpdesk (Zendesk, Re:amaze)
• Social media scheduling and content support experience
• Basic design skills (Canva, Figma) or light HTML/CSS
• Familiarity with Meta Commerce Manager, Meta Ads, Google Analytics, or Shopify apps like ReturnGo, Wishlist apps, etc.
• Knowledge of or experience in the fashion/apparel industry is highly regarded

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.