Overview:

Our client is an established business in Australia dedicated to expanding its market footprint and boosting customer lifetime value. Utilizing an existing, warm customer database, they are scaling their direct phone sales operations to drive re-orders, introduce new product lines, and consistently hit weekly revenue milestones. They are looking for a driven, persuasive Telesales & Account Growth Specialist (Upselling & Cross-Selling) to drive revenue growth through proactive outbound phone engagement.

In this role, you will call an established database of existing customers, identify upselling and cross-selling opportunities, overcome buyer objections, and secure confirmed orders on the spot. This position offers base pay plus performance commissions for hitting and exceeding daily and weekly sales targets, making it ideal for a disciplined closer who excels at relationship-building and phone sales.

Schedule: Monday to Friday | Flexible during client's business hours - Sydney, AU (Part-time, 20 hours per week)

Responsibilities:

• Conduct outbound telesales calls to a provided database of existing customers to generate product orders and drive repeat business
• Uncover upselling and cross-selling opportunities during customer interactions to maximize average order value (AOV)
• Overcome hesitations, address customer inquiries, and convert conversations into closed, confirmed orders
• Maintain ongoing engagement with key accounts through consistent, structured follow-ups to foster long-term customer loyalty
• Accurately record all call outcomes, orders placed, and customer notes in the CRM system in real time
• Collaborate directly with business leadership on sales priorities, promotional campaigns, and customer feedback trends
• Maintain high daily call volumes, contact rates, and conversion metrics during every 4-hour shift
• Meet or exceed defined daily and weekly sales quotas to unlock performance commission tiers
• Regularly report on daily call activity, close rates, and total revenue generated

Requirements:

• Proven background in outbound telesales, inside sales, or phone account management with a focus on closing orders
• Exceptional verbal English skills with a confident, articulate phone presence suited for Australian business contacts
• Strong negotiation skills with a natural ability to turn customer hesitation into confirmed sales
• High level of self-discipline to maintain consistent call output and focus during remote working hours
• Dedicated home office setup available to work 20 hours per week during Sydney Business Hours

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring

Note:

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

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