Role Overview

We are seeking a results-driven Telemarketer / Appointment Setter with proven experience in high-volume outbound sales and appointment setting to join an insurance agency's growing team.

This is a sales-focused role. You will work from an existing lead database, make high-volume outbound calls, qualify prospects, overcome objections, and secure strong commitments before completing live transfers to licensed insurance agents.

Responsibilities

• Make 300–400 outbound calls per day to leads from the agency's existing database.
• Follow provided sales scripts while naturally handling objections and customer concerns.
• Qualify prospects interested in personal auto insurance and identify their insurance needs.
• Build rapport and create enough interest and commitment to move prospects toward a quote.
• Secure qualified prospects and complete live transfers directly to licensed insurance agents.
• Follow up with prospects through phone, SMS, and email as needed.
• Accurately document call outcomes, lead status, and follow-up activities in the CRM.
• Consistently meet daily call, contact, qualification, and transfer targets.
• Work closely with licensed agents to ensure smooth handoffs and maximize conversion opportunities.

Requirements

• Proven sales and appointment-setting experience is REQUIRED.
• High-volume outbound calling / telemarketing experience is REQUIRED.
• Insurance or financial services sales experience is REQUIRED.
• Direct personal auto insurance experience is strongly preferred.
• Experience selling or discussing auto insurance, vehicle insurance, car insurance, or related products is highly preferred.
• Strong objection-handling and closing skills with the ability to confidently ask for the next step.
• Excellent English communication skills and a confident, professional phone presence.
• Comfortable making 300–400+ calls per day while maintaining quality conversations.
• Strong ability to qualify prospects and determine when a lead is ready for a live transfer.
• Excellent CRM and data-entry skills with strong attention to detail.
• Self-motivated, competitive, and comfortable working toward measurable sales targets.
• Able to work independently in a fast-paced, sales-driven environment.

Preferred Experience

Candidates with experience in the automotive or vehicle industry are highly preferred, including backgrounds in:

• Auto insurance
• Vehicle financing
• Car dealerships
• Automotive sales
• Auto loans
• Vehicle warranty/protection plans
• Automotive customer service
• Insurance brokerage or agency sales

Scope

• 100% outbound sales and appointment setting.
• Work exclusively with the agency's existing lead database.
• No cold prospecting or lead generation from external sources required.
• Focus specifically on personal auto insurance opportunities.
• Coordinate live transfers with licensed insurance agents in real time.
• Maintain consistent daily outreach and follow-up.
• Help scale the agency's initial team of three telemarketers.
• Work during U.S. business hours based on the agency's schedule.

Ideal Candidate

The ideal candidate is a high-energy outbound sales professional who is comfortable spending most of the day on the phone, can confidently overcome objections, and knows how to turn a conversation into a qualified opportunity and live transfer.

Auto insurance experience + high-volume outbound sales + appointment-setting experience = strong preference.

With Incentives 

BruntWork never charges fees for applying or any part of the hiring process—it is 100% free. If you are ever asked for payment, please stop and report it immediately to our official email us through the ‘Contact Us’ form on our official BruntWork website.