Job Overview

Our client is looking for a Billing & Finance Officer who is responsible for owning the end-to-end billing, accounts receivable (AR), and accounts payable (AP) processes, ensuring accurate, timely, and compliant processing of customer invoicing and collections and supplier payments across APAC, UK, and NA. The successful candidate will report to the Senior Accountant.

Schedule

Monday - Friday, 9:00 AM - 6:00 PM  Melbourne time includes 1-hour unpaid break(8 hours a day/40 hours per week)

Responsibilities

Billing

• Generate and issue accurate customer invoices in line with contracts, purchase orders, and pricing agreements
• Ensure billing is completed within agreed timeframes and cut-off schedules
• Resolve billing discrepancies and respond to customer billing queries
• Maintain billing schedules for recurring/subscription-based clients
• Issue credit notes and adjustments where required, with appropriate approvals

Accounts Receivable

• Own the end-to-end AR process, including invoicing follow-up, collections and reconciliation of customer accounts, ensuring an accurate, timely, and efficient billing process.
• Monitor aged receivables and proactively follow up on overdue accounts to minimize bad debt risk
• Process and allocate customer receipts accurately and promptly
• Liaise with the Sales/CS team and clients to resolve payment queries and disputes
• Prepare AR ageing reports and provide regular updates to management on collection status

Accounts Payable

• Process supplier invoices, ensuring correct coding, approval and timely payment in line with company policy
• Reconcile supplier statements and resolve discrepancies promptly
• Prepare and process payment runs in accordance with approval matrices and cash flow requirements
• Maintain accurate and up-to-date vendor records and respond to supplier queries
• Assist with month-end AP accruals, reconciliations and reporting

General

• Support the month-end close process for billing, accounts receivable, and accounts payable, including journal preparation and reconciliations.
• Collaborate with Customer Success, Sales, and Finance teams to resolve billing and payment-related issues.
• Maintain the AR/AP shared inbox, optimize finance processes, and identify opportunities for operational improvements.
• Comply with all company policies, procedures, and workplace health and safety requirements.
• Use and safeguard company equipment responsibly, reporting any damage or issues promptly.
• Contribute to a positive team environment and perform other duties as assigned by management.

Requirements

• 3+ years of experience in billing, finance, or accounting.
• Post-secondary qualification in Finance, Accounting, or a related field.
• Proficiency in Excel and finance platforms such as Xero, QuickBooks, Salesforce, Zendesk, Maxio, and Asana.
• Strong understanding of accounting principles, SaaS metrics, and billing processes.
• Excellent attention to detail, problem-solving, time management, and ability to manage multiple priorities independently.
• Strong communication and stakeholder management skills, with the ability to build relationships and resolve issues effectively.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

• Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

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