Overview

Our client, a growing real estate team based in Ontario, Canada, specializing in premium residential properties, is seeking a highly organized Real Estate & Client Care Coordinator to support its fast-paced operations. In this role, you will manage day-to-day administrative tasks, including CRM updates, document preparation, and client coordination, ensuring all high-value transactions are handled with absolute precision. This position is perfect for a detail-oriented professional who excels in a behind-the-scenes support role and takes pride in delivering seamless client care. Operating independently in a remote workspace, you will collaborate with agents and stakeholders to keep internal systems running smoothly. If you possess strong communication skills and have previous experience in real estate administration, this is an exceptional opportunity to grow with a dynamic team.

Schedule:

• Monday to Friday, 9:00 AM – 5:00 PM (Toronto Time) with approximately 1 hour of weekend availability (Saturday and Sunday mornings)
• Client Timezone: Eastern Time (Canada)

Responsibilities

• Manage and maintain the company's CRM with accurate client and transaction information
• Prepare, organize, and process real estate paperwork and documentation
• Coordinate with clients, real estate agents, and other stakeholders throughout the transaction process
• Upload and maintain property information and documents in Google Drive and other internal systems
• Provide exceptional client care by responding to inquiries and assisting with administrative requests
• Answer incoming phone calls and direct inquiries appropriately when required
• Assist with scheduling, task coordination, and other administrative duties as assigned
• Follow established internal systems and processes while maintaining a high level of accuracy
• Handle confidential client information with professionalism and discretion

Requirements

• Previous experience in a real estate administrative, transaction coordinator, or client care role
• Experience working with CRM systems and Google Workspace, particularly Google Drive
• Excellent organizational skills with exceptional attention to detail
• Strong written and verbal English communication skills
• Comfortable handling occasional inbound phone calls with a professional phone manner
• Ability to manage multiple priorities in a fast-paced environment
• Proactive, resourceful, and able to work independently with minimal supervision
• Reliable internet connection and a dedicated remote workspace

Nice to Have:

• Experience supporting real estate transactions in Canada or the United States
• Familiarity with real estate contracts, listings, and transaction processes
• Experience using WhatsApp or similar communication platforms for team collaboration

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.