Overview

Our client is looking for a French Bilingual Administrative and Booking Specialist to join their Swiss-based team as a long-term remote professional. In this critical role, you will be the voice of the company for English- and French-speaking clients while maintaining the integrity of internal booking systems and CRM databases. This is a highly collaborative opportunity to manage essential daily workflows and ensure seamless operational continuity.

Schedule

• Full-Time (40+ hours/week) | Client Timezone: CET (Switzerland)

Responsibilities

• Manage inbound and outbound calls in both French and English with a professional demeanor.
• Coordinate client inquiries and bookings within the company’s internal system.
• Maintain and update client records accurately within the CRM database.
• Prepare and format reports and spreadsheets using Microsoft Excel.
• Ensure seamless communication between remote operations and the Swiss-based management team.
• Provide general administrative support to maintain efficient daily business operations.
• Follow up on client requests to ensure high levels of service satisfaction.
• Monitor data integrity across all platforms to avoid operational gaps.

Requirements

• Professional fluency in both French and English (written and verbal).
• Proven experience in administrative or customer-facing roles.
• High proficiency in Microsoft Excel and data entry management.
• Confident and clear telephone communication skills.
• Strong organizational ability with high attention to detail.
• Ability to work independently in a remote home-based environment.
• Bonus if you have experience with Swiss or European business contexts.
• It helps if you have prior experience with online booking systems.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.