Job Overview

Our client is seeking a proactive and detail-oriented Pest Control Administrative Coordinator to support administrative functions, customer communications, and marketing activities for a growing pest control business. This is a full-time remote position that requires excellent communication skills to handle inbound and outbound customer calls while maintaining responsive email management with a strict one-hour response time KPI. The ideal candidate will seamlessly balance core administrative duties with creative marketing support during available times to maximize productivity across a 40-hour work week.

Client Overview

Our client operates a pest control company based in Australia. They are seeking to expand their administrative capacity to support growing operational and customer service needs.

Schedule

• Monday - Friday, 9:00 AM - 5:00 PM AEST (40 hours per week)

Responsibilities

• Scheduling & Coordination: Manage scheduling and precise calendar coordination for day-to-day business operations.
• Compliance & Records: Handle compliance administration tasks and maintain meticulously updated records.
• Email Management: Manage email correspondence with strict adherence to a one-hour response time KPI.
• Customer Relations: Conduct inbound and outbound customer calls with professional, empathetic communication.
• Marketing Support: Provide marketing and advertising support, including social media post scheduling and content calendar maintenance.
• General Administration: Execute general back-office administrative functions to support daily business operations.

Requirements

• Professional Experience: Minimum 3–5 years of experience in administrative roles with dedicated customer service responsibilities.
• Linguistic Standard: Excellent verbal and conversational communication skills for phone-based customer interactions.
• Remote Operational Setup: Proven ability to work remotely with a dedicated workspace free from background noise and distractions.
• Administrative Mastery: Proven experience managing multiple administrative tasks simultaneously, including email management, scheduling, and compliance documentation.
• Marketing Coordination: Capability to provide hands-on marketing support, such as social media scheduling and content coordination.

Qualifications

• Previous experience working within pest control or service-based industries is preferred.
• Professional background as a junior marketer with administrative capabilities is highly regarded.
• Familiarity with Xero accounting software for basic invoicing tasks is a plus.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.