Overview

Join a rapidly expanding healthcare services organization and become the vital first point of contact for patients seeking medical care. In this role, you will utilize state-of-the-art scheduling systems to connect patients with healthcare providers efficiently and compassionately while enjoying a stable, supportive remote work environment.

Schedule

• Monday to Friday, 6 am to 3 pm | Utah (Mountain Daylight Time)

Responsibilities

• Welcome and assist patients via phone with scheduling their medical appointments
• Navigate scheduling systems to find optimal appointment times that match patient needs
• Collect and accurately record essential patient information while maintaining strict confidentiality
• Follow established protocols to ensure proper appointment scheduling across various medical services
• Coordinate with healthcare providers to optimize scheduling efficiency
• Document all patient interactions in the system following standardized procedures
• Maintain HIPAA compliance in all patient communications and data handling

Requirements

• Previous experience in customer service or healthcare scheduling preferred
• Strong attention to detail and ability to maintain accurate records
• Ability to work US business hours
• Comfort with learning new technology systems
• Strong sense of confidentiality and professional ethics

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.