Job Overview

Our client is looking for a Healthcare Receptionist to serve as the primary point of contact for patients and internal teams. This role will manage scheduling, handle patient inquiries, and provide general administrative support to ensure smooth daily operations. The ideal candidate will have strong communication skills and experience in healthcare administration.

Client Overview

 The client operates a healthcare practice in Canada providing patient care and related services. They require administrative support to manage client communications and scheduling operations.

Schedule

• Monday - Friday, 9:00 AM - 5:00 PM EST, with 1 hour unpaid break (40 hours per week)

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations 
  

Responsibilities

• Manage client and staff scheduling including appointments, meetings, and calendar coordination.
• Serve as the primary point of contact for patients, clients, and internal teams via phone and other communication channels.
• Handle phone inquiries, scheduling, rescheduling appointments, and patient follow-ups.
• Conduct patient intakes and maintain accurate documentation of communications and appointments.
• Send invoices and follow up with clients as needed.
• Assist with internal reporting including tracking and organization of health-related tasks.
• Support project coordination and follow-up activities.
• Provide general administrative support as needed.

Requirements Must-Have Requirements

• Strong verbal and written communication skills for client-facing interactions.
• Proven customer service background with experience handling patient or client communications.
• Understanding of healthcare systems and healthcare booking processes.
• Experience with client intake procedures and documentation.
• Ability to work independently and stay organized in a fast-paced environment.

Nice-to-Have Requirements

• Familiarity with Canadian privacy compliance standards.
• Previous experience working in a healthcare receptionist or medical administrative role.
• Experience using VoIP systems or dialers such as Google Voice or RingCentral.
• Knowledge of medical billing or invoicing processes.

Side Note

This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.