Medical Receptionist | Healthcare | Remote | Standard Hiring

Job Overview

This is a part-time remote medical receptionist position supporting a concierge healthcare practice with phone management and administrative tasks. The role handles a manageable call volume of approximately 4-10 calls per day, allowing for thorough attention to detail and quality patient interactions. The position requires independent work with focus on accuracy, patient communication excellence, and administrative follow-through during 20 hours per week.

Client Overview

A concierge medical practice based in Phoenix, Arizona, providing personalized healthcare services to a select patient population. The practice maintains a low-volume, high-quality patient care model with emphasis on detailed attention and personalized service.

Schedule:

• Monday - Thursday 9:30 AM - 12:30 PM and 1:30 PM - 3:30 PM MST

• Client Timezone: Arizona Time (MST – does not observe Daylight Saving Time)

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring

Responsibilities

• Answer and manage incoming patient phone calls with professionalism, clarity, and exceptional communication skills.
• Handle payment collection processes and follow up on outstanding balances with patients.
• Review and verify completion of patient forms and documentation for accuracy and completeness.
• Coordinate administrative tasks independently while maintaining high attention to detail.
• Utilize the practice's EHR system (Athena One) for patient documentation and workflow management.

Must-Have Requirements

• Proven experience as a medical receptionist or medical administrative assistant in a healthcare setting.
• Excellent phone communication skills with clear articulation and ability to engage in natural conversations beyond scripted responses.
• Strong attention to detail with ability to work independently and maintain high-quality work over time.

Nice-to-Have Requirements

• Experience using Athena One EHR system.
• Background working in concierge or boutique medical practice environments.

Side Note

• This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

• Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.