Medical Administrative Assistant & Patient Outreach Coordinator – Healthcare Franchise | Remote | Immediate Start

Role Name: Medical Administrative Assistant & Patient Outreach Coordinator

Schedule: 20h per week - Monday-Friday 8am-12pm CST

Client Timezone: CST - Texas

Client Overview: A growing healthcare franchise specializing in injection-based treatments that improve patient outcomes. This single-location clinic has expansion potential and focuses on providing essential medical services through a streamlined, patient-centered approach. The team values precision in medical record-keeping and proactive patient engagement to ensure continuity of care.

Job Description: You’ll play a vital role in supporting patient care through administrative excellence and meaningful patient engagement. This remote position combines the precision of medical record management with the personal touch of patient outreach, ensuring every patient stays connected to their treatment plan. You’ll work directly with a dedicated healthcare team while enjoying the flexibility of remote work and the opportunity to make a real difference in healthcare delivery.

Responsibilities:

• Perform daily charting for injection treatments, accurately recording patient names, injection types, and dosages
• Transfer handwritten treatment notes into the Electronic Medical Records (EMR) system with precision
• Conduct proactive patient outreach via CRM to remind patients about upcoming lab work and appointments
• Manage patient check-ins and follow-up communications to ensure treatment continuity
• Handle text-based patient communications through Go High Level platform
• Navigate the franchise-specific Lobby CRM system for comprehensive patient management
• Support general administrative tasks that keep clinic operations running smoothly
• Maintain HIPAA compliance and data security standards in all patient interactions

Requirements:

• Strong communication skills for professional patient interaction via email and phone
• Experience with CRM systems and Electronic Medical Records (EMR) platforms
• Excellent attention to detail for accurate medical record keeping
• Ability to work independently with reliable internet and home office setup
• Bonus if you have healthcare or clinic administrative experience
• It helps if you’re familiar with Go High Level platform
• HIPAA knowledge and healthcare compliance understanding is a plus

Why Join This Team?:

• Remote work flexibility with meaningful healthcare impact
• Opportunity to grow with an expanding franchise business
• Work with modern, user-friendly systems designed for efficiency
• HIPAA-compliant work environment with secure systems provided
• Direct collaboration with healthcare professionals in a supportive setting
• Potential for increased hours and responsibilities as the business scales

Independent Contractor Perks
Permanent work from home
Immediate hiring
Steady freelance job

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