Schedule: Monday – Friday 9:00 AM – 6:00 PM CST

Status: Full-Time (40 hours/week) with 1-hour unpaid break

Overview

A fast-growing eCommerce brand that has recently expanded into major wholesale distribution channels. We are looking for a versatile, proactive team member to bridge the gap between our marketing efforts and our operational backend.

The Role

This is a role that requires a "get-it-done" attitude. You will be responsible for executing high-level email/SMS marketing strategies while ensuring our administrative and wholesale data stays accurate. One hour you might be segmenting a Klaviyo list, and the next, you might be assisting our sales team by uploading insurance docs for a new wholesale partner.

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Key Responsibilities

• Build and schedule daily/weekly email and SMS campaigns. You must be able to "think ahead," ensuring all assets are ready well before launch dates.

• Manage complex segmentation in Klaviyo based on AOV, purchase history (60/90 days), age groups, and acquisition source.

• Optimize Post-Purchase, Exit-Intent, Abandonment, and Retention flows.

• Handle graphic layout and design for campaigns to ensure they align with our brand voice.

• Conduct A/B testing on subject lines, creative, and send times. Monitor Flow vs. Campaign revenue and maintain list hygiene (quarterly sweeps of dead leads).

• Assist the sales team by uploading insurance certificates and required documentation for new wholesale distribution accounts.

• Perform data entry and data comparison tasks within our ERP system to ensure inventory and account information is synchronized.

• Provide high-quality support via phone, email, chat, or text as needed to ensure a seamless customer experience.

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Technical Requirements

• Email/SMS: Klaviyo (Advanced), RIQ (or similar creative email platforms), and ManyChat.

• eCommerce: Shopify (Backend management).

• Social & Ads: Meta Business Suite and all social platforms (TikTok, Instagram, X, Reddit, Pinterest).

• Design: Proficiency in graphic design tools (Canva, Photoshop, etc.) for layout creation.

Skills & Qualifications

• Ability to tailor messaging based on segments (e.g., professional tone for "school/parent" segments vs. fun/chaotic tone for TikTok fans).

• Ability to learn and navigate ERP systems and wholesale portals quickly.

• Fluent written and verbal English skills for customer-facing support.

• High attention to detail for data entry and document management.

Independent Contractor Perks:

• Health Insurance coverage for eligible locations

• Permanent work from home

• Immediate hiring

• Steady freelance job