Bruntwork Careers

Go back

Administrative & Customer Service Assistant (Cleaning Services)

Job Description for Administrative & Customer Service Assistant

Scope:

40 hours per week with long-term growth potential
Primary point of contact for all customer communications and scheduling
Complete administrative support covering both client-facing and internal operations
Integration as a core team member with input on process improvements
Replacement for current consulting arrangement, taking on comprehensive support role
Direct collaboration with business owner on daily operations and strategic initiatives

Responsibilities:

Handle all client scheduling requests via email, text, and phone calls using the company’s scheduling platform
Manage personal scheduling and calendar coordination for the business owner
Create and post social media content to maintain the company’s online presence
Coordinate interview scheduling using Calendly for job applicants from Indeed and other platforms
Answer all incoming phone calls and emails with professional customer service
Perform general administrative tasks and background office support
Serve as the dedicated point of contact during business hours (8-5 Eastern Time)
Provide proactive support and suggest process improvements when appropriate

Requirements:

Excellent English communication skills with clear, professional speaking ability (voice recording needed)
Strong customer service and Admin assistant background and experience
Experience with scheduling platforms and basic social media posting
Experience with Cleaning or Janitorial services highly preferred
Administrative skills including email, calendar, and file management
Ability to work full-time Monday through Friday, 8 AM to 5 PM Eastern Time
Maturity and ownership mindset with ability to work independently
Proactive and energetic personality that fits well with team culture
Reliable internet connection and professional work environment

Job Category

Administration

Job Type

Full Time (35 hours or more per week)

Work Schedule and Timezone

Seneca SC EST

Published on

Jan 09 2026

“BruntWork made the entire recruitment process smooth, transparent, and stress-free. They matched me with a client that genuinely fits my skills and values — and the support didn’t stop at placement... A reliable, professional partner I’d recommend without hesitation.”

— Zyrrah D, Bookkeeper

4.9/5